Northbrook Consulting Group Home page of the Northbrook Consulting Group Client Support

An open letter to our clients and friends from Donald L. Joseph, President

For many years, when working with small business owners demonstrating the power of their software to streamline the processes, I’ve heard “you can’t teach an old dog new tricks.”  My response has always been, “well, I’m and older dog and I’m always learning new tricks that can benefit my clients.”   I realized recently that I really am a pretty old dog and the last full-time member of the original Northbrook Consulting Group.

I plan to spend more time traveling and doing other things and might be unreachable more of the time.  So I feel obligated to make sure that our clients continue to receive the high quality of services and products we have provided since 1998.

To ensure that all valued clients have excellent and continuous ongoing services, Northbrook Consulting Group has entered agreements with established partners who offer full service for BusinessWorks and ACT!. 

I plan to continue working as your primary consultant, so please contact me first (847-835-0979) if you have any questions or are in need of service.   If I’m not available these other organizations have the experience and depth of services available to handle all of your needs.

BusinessWorks and Peachtree clients, your Sage reseller of record is now MicroAccounting Solutions.  Your key contact at MicroAccounting is Sue Dunn (847) 416-2991 x617 Direct and (414) 587-4641 Cellular.

ACT! clients, your Swiftpage reseller of record is now Brainsell Technologies.   Your key contact at Brainsell is Jim Ward (978) 887-3870 x201.

Please feel free to contact me with concerns or questions and you may also reach out to introduce yourselves to Sue or Jim to get acquainted.

We are all looking forward to continuing the tradition of partnering with you for your current and future success as you plan for growth, business process improvements and solution objectives.

Sincerely,

Don Joseph

Certified Management Consultant Sage Certified Conusultant  Sage ACT Certified Consultant  Sage Peachtree Certified Consultant Logos

What's New

July 2017
Swiftpage enters beta testing of ACT! version 20

March 2017
Swiftpage releases Act! version 19.1 (2017). Includes significant fixes to the initial release..

February 2017
Sage releases BusinessWorks 2017 service pack 2, with 2017 tax tables.

September 2016
Sage releases BusinessWorks 2017 update. See more details here.

August 2016
Swiftpage releases Act! version 18.2. We have tested Sage BusinessWorks link through version 2017 with all desktop versions of Act! through 18.2 and found no issues--even though Sage no longer supports the link.

May 2016
Swiftpage releases Act version 18.1

March 2016
Sage releases Service Pack 9 for BusinessWorks 2015

July 30, 2015
Swiftpage releases statement about the compatibility of Act! with Windows 10 and the precautions to take before upgrading to it. See it here.

July, 2015
Act! version 17.2 released by Swiftpage. This release adds important new features and fixes issues with prior versions.

April, 2015
Swiftpage announces major product restructuring--Act! to be available on-site or in the "cloud", purchase or subscription.

January, 2015
Swiftpage releases Act! verson 17.1 to beta testers. This release has feature enhancements and solutions to problems found in prior versions.

November, 2014
Sage BusinessWorks 2015 is released. There are new reports, functionality enhancements, and problem fixes from the 2013 version. See release notes.

October, 2014
Swiftpage releases ACT! version 17: with integrated emarketing, which adds automation, send as, and more; the ability to attach documents from places like DropBox, Sharepoint and Google Drive, to fully connect you to where you store your documents; enhancements to web and mobile like CSV import and attaching a photo directly from your mobile device. - See more

July, 2014
Don Joseph announces merger of our Sage accounting with Sue Dunn at MicroAccounting Solutions and our ACT! practice with Brainsell Technologies, LLC to assure support for NCG's clients.

June, 2014
Northbrook Consulting Group forms alliance with Brainsell Technologies, LLC for ACT-related products and services. More to come.

May, 2014
Swiftpage announces future vision for ACT!, including summer release of ACT! Cloud and redesigned ACT! Hosted

April, 2014
Swiftpage releases ACT! version 16.1 with new features and problem fixes. Included is ACT! e-marketing, other new features, and maintenance upgrades.

March, 2014
Swiftpage releases beta of ACT! e-marketing and announces features for release 16.1 in April, 2014.

Febuary, 2014
Swiftpage announces plans for the all-new Act! Cloud, a direct-to-market, SaaS-only offering primarily targeted at entrepreneurs and micro/small business owners.

January, 2014
Northbrook Consulting Group's merger with Sue Dunn's firm (JDI Inc.) brings the gamut of Sage solutions to our clients. We can now sell and support Sage 100, Sage 200, Sage CRM in addition to Sage BusinessWorks, Sage 50, and ACT!.

July, 2013
Sage BusinessWorks 2013 is released

April, 2013
Featured Add-on of the month: QSalesData, allows connection of ACT! and QuickBooks--true CRM capabilities at a small business price.

October, 2012
ACT! HOSTED brings ACT! to the cloud. Northbrook Consulting Group brings it to you/

November 2011
Don Joseph receives certification as ACT! Premier Trainer and Sage BusinessWorks Certified Consultant.