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Norman R. Eckstein CMC
NORTHBROOK Consulting Group, Inc.

Norman R. Eckstein specializes in participative management consulting. This is a non-traditional approach to management consulting that consists primarily of leading teams of client people to develop and implement creative and innovative strategies and problem solutions. He uses this approach to assist organizations to become more effective through customer focus, developing and implementing strategic initiatives, and improving the utilization and management of human resources.

Norman Eckstein

Mr. Eckstein has more than 25 years experience in management consulting. During that time he has specialized in assisting clients to grow profitably, and to improve operations and management practices. His experience includes implementing management control systems, developing and implementing strategic plans and marketing strategies, business process reengineering, and organization and management development.

A Certified Management Consultant, Mr. Eckstein has served more than 100 clients in more than 30 industries. These clients have included start-up companies, entrepreneurial and middle market, as well as top Fortune-ranked companies.

Before starting Eckstein Management Consulting in 1989 he held management positions at The Alexander Proudfoot Company, Coopers & Lybrand, and United Research Co. (now Gemini). He also has seven years experience in retail buying and operations with Montgomery Ward & Co. and as Director of Hard Lines Merchandising at Sportmart, Inc.

A frequent speaker for local and national consulting organizations on Participative Process Consulting, Strategic Planning, and The Changing Workplace, Mr. Eckstein is listed in the Marquis Who's Who in Finance and Industry and Who's Who in the Midwest. He is past Chairman of the Board of the Institute of Management Consultants USA and chairs its Participative Process Consulting Special Interest Group. (IMC USA is the certifying body for management consultants in the U.S.) He has also served on the Chicago Advisory Board of The Entrepreneurship Institute and the Executive Committee of the M.I.T. Enterprise Forum of Chicago, and is a member of the Strategic Management Association. He is a past president of the MIT Club of Chicago and is a vice president of the Board of Jewish Education of Metropolitan Chicago.

Mr. Eckstein attended The United States Military Academy and has received Bachelors and Masters degrees in Management from the Sloan School of Management at the Massachusetts Institute of Technology.

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What's New

December 2018
Important Act Software Notice: If you currently use an older version of Act, you should consider upgrading to a newer version by December 31st, 2018 to ensure Act continues to function properly after January 1, 2019.

Versions Impacted: 17, 16, Sage Act 2013, 2012, 2011, 2010, 2009, 2008, 2007, 2006 and 2005
Why is this happening: A third party vendor made a change and you can read more here:

August 2018
Sage BusinessWorks 2019 is now available. See more details here.

July 2017
Swiftpage enters beta testing of ACT! version 20

March 2017
Swiftpage releases Act! version 19.1 (2017). Includes significant fixes to the initial release..

February 2017
Sage releases BusinessWorks 2017 service pack 2, with 2017 tax tables.

August 2016
Swiftpage releases Act! version 18.2. We have tested Sage BusinessWorks link through version 2017 with all desktop versions of Act! through 18.2 and found no issues--even though Sage no longer supports the link.

May 2016
Swiftpage releases Act version 18.1

March 2016
Sage releases Service Pack 9 for BusinessWorks 2015

July 30, 2015
Swiftpage releases statement about the compatibility of Act! with Windows 10 and the precautions to take before upgrading to it. See it here.

July, 2015
Act! version 17.2 released by Swiftpage. This release adds important new features and fixes issues with prior versions.

April, 2015
Swiftpage announces major product restructuring--Act! to be available on-site or in the "cloud", purchase or subscription.

January, 2015
Swiftpage releases Act! verson 17.1 to beta testers. This release has feature enhancements and solutions to problems found in prior versions.

November, 2014
Sage BusinessWorks 2015 is released. There are new reports, functionality enhancements, and problem fixes from the 2013 version. See release notes.

October, 2014
Swiftpage releases ACT! version 17: with integrated emarketing, which adds automation, send as, and more; the ability to attach documents from places like DropBox, Sharepoint and Google Drive, to fully connect you to where you store your documents; enhancements to web and mobile like CSV import and attaching a photo directly from your mobile device. - See more

July, 2014
Don Joseph announces merger of our Sage accounting with Sue Dunn at MicroAccounting Solutions and our ACT! practice with Brainsell Technologies, LLC to assure support for NCG's clients.

June, 2014
Northbrook Consulting Group forms alliance with Brainsell Technologies, LLC for ACT-related products and services. More to come.

May, 2014
Swiftpage announces future vision for ACT!, including summer release of ACT! Cloud and redesigned ACT! Hosted

April, 2014
Swiftpage releases ACT! version 16.1 with new features and problem fixes. Included is ACT! e-marketing, other new features, and maintenance upgrades.

March, 2014
Swiftpage releases beta of ACT! e-marketing and announces features for release 16.1 in April, 2014.

Febuary, 2014
Swiftpage announces plans for the all-new Act! Cloud, a direct-to-market, SaaS-only offering primarily targeted at entrepreneurs and micro/small business owners.

January, 2014
Northbrook Consulting Group's merger with Sue Dunn's firm (JDI Inc.) brings the gamut of Sage solutions to our clients. We can now sell and support Sage 100, Sage 200, Sage CRM in addition to Sage BusinessWorks, Sage 50, and ACT!.

July, 2013
Sage BusinessWorks 2013 is released

April, 2013
Featured Add-on of the month: QSalesData, allows connection of ACT! and QuickBooks--true CRM capabilities at a small business price.

October, 2012
ACT! HOSTED brings ACT! to the cloud. Northbrook Consulting Group brings it to you/

November 2011
Don Joseph receives certification as ACT! Premier Trainer and Sage BusinessWorks Certified Consultant.