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Donald L. Joseph CMC, President
NORTHBROOK Consulting Group, Inc.

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Donald L. Joseph CMC is President, of Northbrook Consulting Group. Don has been a Certified Management Consultant since 1985 and is former President of the Institute of Management Consultants-Greater Chicago and Co-Chairman of the Independent Consultants SIG, Harvard Business School Club of Chicago. Mr. Joseph has an MBA from Harvard Business School and a BS in Engineering from Washington University in St. Louis.

Donald L. Joseph CMC

Don has been involved in the impact of technology on management throughout his career, beginning with IBM, and as a consultant, instructor, and seminar developer for Brandon Applied Systems. He founded the Management Advisory Services practice for the Chicago CPA firm, Shepard, Schwartz & Harris and later was President of his own firm, DLJ Associates.

Mr. Joseph's executive experience includes being the first non-physician Vice President of the American Society of Clinical Pathologists, Vice President of Meystel, Inc., and both Vice President, Operations and Vice President, Finance and Administration of Russell-Field Paper Company. He has also been on the faculty of the Elmhurst Management Program of Elmhurst College and on the MBA faculty of University of Phoenix. Since 2016, Don has been a volunteer Consultant for the Executive Service Corps of Chicago, serving not-for-profit organizations in the region.

Don developed and presented seminars on E-Commerce, Customer Relationship Management, and Year 2000 Issues for CEOs and consultants. These include seminars for the University of Chicago's E-Commerce Certificate Program, the Institute of Management Consultants, Midwest Society of Professional Consultants, numerous Chambers of Commerce, and the Small Business Administration's SCORE counselors. He served on the Information Technology Committee of the Village of Glencoe, Illinois and on the Advisory Board of Johr Legal Outsourcing, LLC.

He is a certified trainer and certified consultant for Sage BusinessWorks software. an ACT! Certified Consultant, an ACT! Premier Trainer, and a Peachtree Certified Consultant. Don has written and contributed to articles in Crain's Chicago Business, Talking To The Boss, and Silicon Prairie. In addition, was the editor and publisher of Weekly E-Commerce Management Update.

In his spare time, Don plays in, teaches, and directs contract bridge games. He has been the bridge director and instructor for several cruise lines. He is a Ruby Life Master in the American Contract Bridge League.

Mr. Joseph was national Chairperson of "Implementing Y2K Strategies: For Ilth Hour Contingency Planning, Business Continuity and Crisis Management." These conferences were sponsored nationwide by Advanced Learning Institute in association with The Cutter Consortium.


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What's New

December 2018
Important Act Software Notice: If you currently use an older version of Act, you should consider upgrading to a newer version by December 31st, 2018 to ensure Act continues to function properly after January 1, 2019.

Versions Impacted: 17, 16, Sage Act 2013, 2012, 2011, 2010, 2009, 2008, 2007, 2006 and 2005
Why is this happening: A third party vendor made a change and you can read more here:

August 2018
Sage BusinessWorks 2019 is now available. See more details here.

July 2017
Swiftpage enters beta testing of ACT! version 20

March 2017
Swiftpage releases Act! version 19.1 (2017). Includes significant fixes to the initial release..

February 2017
Sage releases BusinessWorks 2017 service pack 2, with 2017 tax tables.

August 2016
Swiftpage releases Act! version 18.2. We have tested Sage BusinessWorks link through version 2017 with all desktop versions of Act! through 18.2 and found no issues--even though Sage no longer supports the link.

May 2016
Swiftpage releases Act version 18.1

March 2016
Sage releases Service Pack 9 for BusinessWorks 2015

July 30, 2015
Swiftpage releases statement about the compatibility of Act! with Windows 10 and the precautions to take before upgrading to it. See it here.

July, 2015
Act! version 17.2 released by Swiftpage. This release adds important new features and fixes issues with prior versions.

April, 2015
Swiftpage announces major product restructuring--Act! to be available on-site or in the "cloud", purchase or subscription.

January, 2015
Swiftpage releases Act! verson 17.1 to beta testers. This release has feature enhancements and solutions to problems found in prior versions.

November, 2014
Sage BusinessWorks 2015 is released. There are new reports, functionality enhancements, and problem fixes from the 2013 version. See release notes.

October, 2014
Swiftpage releases ACT! version 17: with integrated emarketing, which adds automation, send as, and more; the ability to attach documents from places like DropBox, Sharepoint and Google Drive, to fully connect you to where you store your documents; enhancements to web and mobile like CSV import and attaching a photo directly from your mobile device. - See more

July, 2014
Don Joseph announces merger of our Sage accounting with Sue Dunn at MicroAccounting Solutions and our ACT! practice with Brainsell Technologies, LLC to assure support for NCG's clients.

June, 2014
Northbrook Consulting Group forms alliance with Brainsell Technologies, LLC for ACT-related products and services. More to come.

May, 2014
Swiftpage announces future vision for ACT!, including summer release of ACT! Cloud and redesigned ACT! Hosted

April, 2014
Swiftpage releases ACT! version 16.1 with new features and problem fixes. Included is ACT! e-marketing, other new features, and maintenance upgrades.

March, 2014
Swiftpage releases beta of ACT! e-marketing and announces features for release 16.1 in April, 2014.

Febuary, 2014
Swiftpage announces plans for the all-new Act! Cloud, a direct-to-market, SaaS-only offering primarily targeted at entrepreneurs and micro/small business owners.

January, 2014
Northbrook Consulting Group's merger with Sue Dunn's firm (JDI Inc.) brings the gamut of Sage solutions to our clients. We can now sell and support Sage 100, Sage 200, Sage CRM in addition to Sage BusinessWorks, Sage 50, and ACT!.

July, 2013
Sage BusinessWorks 2013 is released

April, 2013
Featured Add-on of the month: QSalesData, allows connection of ACT! and QuickBooks--true CRM capabilities at a small business price.

October, 2012
ACT! HOSTED brings ACT! to the cloud. Northbrook Consulting Group brings it to you/

November 2011
Don Joseph receives certification as ACT! Premier Trainer and Sage BusinessWorks Certified Consultant.