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ACT!, a Partner of:
NORTHBROOK Consulting Group, Inc.


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What's new in ACT! version 17 (2015)

Featured Add-On Product

OAK!MERGE™ Data import utility for ACT!

Field-by-Field Merging of Data into ACT! 

Add, Update, Skip or Delete records from any of ACT!'s "updateable" tables: Contact, Group, Company, Product or Opportunity. Match on one or more fields, if updating is desired

Append data to Notes, History or Activities and link them to Contacts, Companies, Opportunities, or Groups


See our other Add-On Products for ACT!


ACT! Consulting Services

See how to make ACT! a tool that gives a "win-win" opportunity for your users and allows you to exceed your customers' expectations.

Read About >

ACT! is not just for small companies anymore. See ACT! Customer Success Stories.

Brainsell Technologies, LLC is now our ACT! partner.

Make contact. Build relationships. Get results.

Somewhere between the chaos of sticky notes and spreadsheets, and the complexity of CRM solutions lives an alternative for you—a Contact and Customer Manager. Imagine having all of your associated phone numbers, emails, meeting notes, and documents within reach for all of your contacts, and being able to find and update their information instantly.

  • Engage in Meaningful Conversations with Customers
    ACT! is the #1 selling Contact and Customer Manager that enables you to have meaningful conversations with customers by giving you an organized view of the people you do business with.

    Like the millions of individuals in small businesses and sales teams who use ACT!, you'll always be prepared with recent emails, meeting notes, task reminders, and social media profi les, because all of these details live in one place.

    You can even use ACT! like a sales and marketing assistant to get the right leads, send striking marketing campaigns, and track your overall performance.

    The bottom line, ACT! takes care of the administrative stuff so you can focus on building long-lasting, profitable business relationships.

  • Become Organized So You Are Instantly Prepared
    Organize your information with ACT! so you can zoom in on the details of your customer relationships whenever you need to. When customers call unexpectedly, you're instantly prepared with the email they sent you last week, notes from your last phone call, and their Facebook profile to see what they've been up to—all at your fingertips.
  • Unlock a Rich Source of New Leads
    Attract new customers and get more from existing relationships using lead/business info and e-marketing services for ACT!. With this enhanced functionality, you can unlock a rich source of new leads and send striking e-marketing campaigns to help turn your sales and marketing efforts into a focused, systematic lead generation and selling machine. To stay a profi table business, you want more customers that look like your best ones today, so use Sage Business Info Services for ACT! to pull highly targeted prospect lists and business information from Hoover's™ and put that data directly into ACT!
    It helps you fi ll in the gaps in your database and gives you access to more than 65 million companies and 85 million executives. Find new leads based on the traits you're looking for, along with business data for known contacts and companies, including profiles, financials, industry information, news, and more.
  • Jump-Start Your Marketing Efforts
    Now add rocket fuel to your sales and marketing strategy with Sage E-marketing for ACT!, a cloud-based email marketing service that enables you to execute sophisticated campaigns, while leveraging and building on your existing ACT! data. Capture additional leads with web forms on your website, nurture those prospects automatically with drip marketing plans, and quickly identify your hottest leads using a ranked call list that tells you which prospects are most interested.
  • Take Control of Your Sales Pipeline
    Manage prospects through an out-of-the-box ACT! sales process or a process that you personalize to fit your business. Keep detailed progress notes and see the probability of close for each opportunity. This gives you total visibility and control of your sales pipeline so you can stay in contact with those opportunities most likely to close.
  • Get More Done on Any Given Day
    Let ACT! Smart Tasks handle the things you need to get done every day. Think of this as a personal assistant that puts activities on your calendar and
    sends emails for you. It doesn't matter whether your tasks have two or 10 steps, it's all automated so your customers get the service they expect, with little work required by you.

    Get started with one of many sample Smart Task templates, and accompanying email templates, for the most common activities. These Smart Task templates will set in motion the most basic or advanced processes that allow ACT! to remind you that it's your best customer's birthday, inform you of customers that haven't heard from you in a while, even welcome that new customer who just placed an order.
  • Access ACT! Anytime, Anywhere
    Get anytime, anywhere access with Windows® and web options, plus stay connected while out on the road with ACT! Mobile Live which lets you access ACT! from your BlackBerry® or Windows Mobile® device. You'll always have your ACT! contacts, calendar, meetings notes, conversation history, and upcoming activities, because all of this is easy to find and update from your phone. No more missed meetings, misplaced phone numbers, or forgotten customer details simply because you're out of the office and away from your computer.

Certified Management Consultant Sage Certified Conusultant  Sage ACT Certified Consultant  Sage Peachtree Certified Consultant Logos

What's New

December 2018
Important Act Software Notice: If you currently use an older version of Act, you should consider upgrading to a newer version by December 31st, 2018 to ensure Act continues to function properly after January 1, 2019.

Versions Impacted: 17, 16, Sage Act 2013, 2012, 2011, 2010, 2009, 2008, 2007, 2006 and 2005
Why is this happening: A third party vendor made a change and you can read more here:

August 2018
Sage BusinessWorks 2019 is now available. See more details here.

July 2017
Swiftpage enters beta testing of ACT! version 20

March 2017
Swiftpage releases Act! version 19.1 (2017). Includes significant fixes to the initial release..

February 2017
Sage releases BusinessWorks 2017 service pack 2, with 2017 tax tables.

August 2016
Swiftpage releases Act! version 18.2. We have tested Sage BusinessWorks link through version 2017 with all desktop versions of Act! through 18.2 and found no issues--even though Sage no longer supports the link.

May 2016
Swiftpage releases Act version 18.1

March 2016
Sage releases Service Pack 9 for BusinessWorks 2015

July 30, 2015
Swiftpage releases statement about the compatibility of Act! with Windows 10 and the precautions to take before upgrading to it. See it here.

July, 2015
Act! version 17.2 released by Swiftpage. This release adds important new features and fixes issues with prior versions.

April, 2015
Swiftpage announces major product restructuring--Act! to be available on-site or in the "cloud", purchase or subscription.

January, 2015
Swiftpage releases Act! verson 17.1 to beta testers. This release has feature enhancements and solutions to problems found in prior versions.

November, 2014
Sage BusinessWorks 2015 is released. There are new reports, functionality enhancements, and problem fixes from the 2013 version. See release notes.

October, 2014
Swiftpage releases ACT! version 17: with integrated emarketing, which adds automation, send as, and more; the ability to attach documents from places like DropBox, Sharepoint and Google Drive, to fully connect you to where you store your documents; enhancements to web and mobile like CSV import and attaching a photo directly from your mobile device. - See more

July, 2014
Don Joseph announces merger of our Sage accounting with Sue Dunn at MicroAccounting Solutions and our ACT! practice with Brainsell Technologies, LLC to assure support for NCG's clients.

June, 2014
Northbrook Consulting Group forms alliance with Brainsell Technologies, LLC for ACT-related products and services. More to come.

May, 2014
Swiftpage announces future vision for ACT!, including summer release of ACT! Cloud and redesigned ACT! Hosted

April, 2014
Swiftpage releases ACT! version 16.1 with new features and problem fixes. Included is ACT! e-marketing, other new features, and maintenance upgrades.

March, 2014
Swiftpage releases beta of ACT! e-marketing and announces features for release 16.1 in April, 2014.

Febuary, 2014
Swiftpage announces plans for the all-new Act! Cloud, a direct-to-market, SaaS-only offering primarily targeted at entrepreneurs and micro/small business owners.

January, 2014
Northbrook Consulting Group's merger with Sue Dunn's firm (JDI Inc.) brings the gamut of Sage solutions to our clients. We can now sell and support Sage 100, Sage 200, Sage CRM in addition to Sage BusinessWorks, Sage 50, and ACT!.

July, 2013
Sage BusinessWorks 2013 is released

April, 2013
Featured Add-on of the month: QSalesData, allows connection of ACT! and QuickBooks--true CRM capabilities at a small business price.

October, 2012
ACT! HOSTED brings ACT! to the cloud. Northbrook Consulting Group brings it to you/

November 2011
Don Joseph receives certification as ACT! Premier Trainer and Sage BusinessWorks Certified Consultant.