Northbrook Consulting Group Subscribe to the NCG eNewsletter Home page of the Northbrook Consulting Group Client Support

Look At The True Costs of Salesforce.com

Let's Do the Math

The Top Six Salesforce.com Myths:

  1. Myth: With Salesforce.com, you don’t have to install software.

    Reality: The no software mantra is a myth. If you need to integrate with Microsoft® Outlook®, Word, handhelds, or use offlinesync, you need to install separate programs for each process. You will need to enter a security token each time you connect.

  2. Myth: Salesforce.com Professional only costs $65 per month.

    Reality: You may enter a contract with the Professional Edition at $65/user/month, but you may soon realize that in order to have automated weekly backups performed, you need to upgrade to a higher edition at twice the cost. All of the management reports in Salesforce.com can be created with ACT! and Crystal Reports® – for less. You may get more reports in Salesforce.com out-of-the-box, but you definitely pay for it.

  3. Myth: Salesforce.com is easy to set up.

    Reality: Not necessarily… For example, if you want a custom field to be in Leads, Contacts, Accounts and Opportunities, you have to create that custom field FOUR TIMES and then link them to each other.

  4. Myth: Writing Letters in Salesforce.com is easy.

    Reality: 17 clicks to do a simple mail merge. The same process takes 8 clicks in ACT!.

  5. Myth: I can use Salesforce.com to send mass e-mail campaigns.

    Reality: True, but with the Salesforce.com Professional Edition, your entire company can only send 500 per user per day. The Enterprise and Unlimited editions can send 1000, but that is the maximum.

  6. Myth: Salesforce.com gives me all of my data in the offline client.

    Reality: Not true. With the Salesforce.com offline client, you are limited to: 5,000 accounts, 4,000 leads, Limited number of events.

<---Learn more about ACT!

 

 

* Price comparison based on 20 user licenses of ACT! Premium - Corporate Edition (ACT! Premium 2009 (11.0) and ACT! Premium for Web 2009 (11.0)), 20 licenses of ACT! Platinum Care, ACT! Edge support ($1,099 up to 20 users), estimated initial training cost of $1,500, cost of on-site implementation costs of $3,000 vs. Salesforce.com Professional 20 users at $780/user/year and support and administration at $195/user/year.

** Storage limitations using ACT! are a function of your local hardware configuration and limitations created by the database manufacturer.

Certified Management Consultant Sage Certified Conusultant  Sage ACT Certified Consultant  Sage Peachtree Certified Consultant Logos

What's New

July 2017
Swiftpage enters beta testing of ACT! version 20

March 2017
Swiftpage releases Act! version 19.1 (2017). Includes significant fixes to the initial release..

February 2017
Sage releases BusinessWorks 2017 service pack 2, with 2017 tax tables.

September 2016
Sage releases BusinessWorks 2017 update. See more details here.

August 2016
Swiftpage releases Act! version 18.2. We have tested Sage BusinessWorks link through version 2017 with all desktop versions of Act! through 18.2 and found no issues--even though Sage no longer supports the link.

May 2016
Swiftpage releases Act version 18.1

March 2016
Sage releases Service Pack 9 for BusinessWorks 2015

July 30, 2015
Swiftpage releases statement about the compatibility of Act! with Windows 10 and the precautions to take before upgrading to it. See it here.

July, 2015
Act! version 17.2 released by Swiftpage. This release adds important new features and fixes issues with prior versions.

April, 2015
Swiftpage announces major product restructuring--Act! to be available on-site or in the "cloud", purchase or subscription.

January, 2015
Swiftpage releases Act! verson 17.1 to beta testers. This release has feature enhancements and solutions to problems found in prior versions.

November, 2014
Sage BusinessWorks 2015 is released. There are new reports, functionality enhancements, and problem fixes from the 2013 version. See release notes.

October, 2014
Swiftpage releases ACT! version 17: with integrated emarketing, which adds automation, send as, and more; the ability to attach documents from places like DropBox, Sharepoint and Google Drive, to fully connect you to where you store your documents; enhancements to web and mobile like CSV import and attaching a photo directly from your mobile device. - See more

July, 2014
Don Joseph announces merger of our Sage accounting with Sue Dunn at MicroAccounting Solutions and our ACT! practice with Brainsell Technologies, LLC to assure support for NCG's clients.

June, 2014
Northbrook Consulting Group forms alliance with Brainsell Technologies, LLC for ACT-related products and services. More to come.

May, 2014
Swiftpage announces future vision for ACT!, including summer release of ACT! Cloud and redesigned ACT! Hosted

April, 2014
Swiftpage releases ACT! version 16.1 with new features and problem fixes. Included is ACT! e-marketing, other new features, and maintenance upgrades.

March, 2014
Swiftpage releases beta of ACT! e-marketing and announces features for release 16.1 in April, 2014.

Febuary, 2014
Swiftpage announces plans for the all-new Act! Cloud, a direct-to-market, SaaS-only offering primarily targeted at entrepreneurs and micro/small business owners.

January, 2014
Northbrook Consulting Group's merger with Sue Dunn's firm (JDI Inc.) brings the gamut of Sage solutions to our clients. We can now sell and support Sage 100, Sage 200, Sage CRM in addition to Sage BusinessWorks, Sage 50, and ACT!.

July, 2013
Sage BusinessWorks 2013 is released

April, 2013
Featured Add-on of the month: QSalesData, allows connection of ACT! and QuickBooks--true CRM capabilities at a small business price.

October, 2012
ACT! HOSTED brings ACT! to the cloud. Northbrook Consulting Group brings it to you/

November 2011
Don Joseph receives certification as ACT! Premier Trainer and Sage BusinessWorks Certified Consultant.